If you have received damaged or defective products, we apologise in advance and ask you to please call us on 01384 254 972 and ask for customer services and report this within 24 Hours of receipt of delivery.
Standard no-fault returns
- Goods can only be returned up to 14 working days starting the day after delivery.
- Products are returned at your own cost, unused and undamaged in their original packaging.
- The goods remain your responsibility until the goods have been received on Packaging & Disposables premises.
- For returns to be processed and refunded, you need to email: firstname.lastname@example.org
- Goods must be returned in full pack quantities. We cannot offer any refunds on partial packs.
- Refunds don't include delivery charges.
- Packaging & Disposables will endeavour to process all returns within 3 working days of receipt of the return.